If you're purchasing more than one collar but wish to add the ID tag ring only to one of them, please specify which collar it goes to in the note box available in PRODUCT CUSTOMIZATION tab of this product.
MAKE SURE YOU'VE PICKED THE RIGHT COLLAR SIZE FOR YOUR DOG, CUSTOMIZED ITEMS CANNOT BE RETURNED.
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Delivery times around Christmas are always prolonged - that's something we can't influence. We do not guarantee timely delivery for orders placed from 18 Nov - 15 Jan.
PLEASE mind that GLOBAL EXPRESS service allows parcel weight of only up to 2kg. This means that orders heavier than that will be packed into two separate parcels with two separate tracking numbers.
Countries served by postal tracked Global Express service:
(excl. Czech Republic, Poland, Turkey)
|USA and Canada, |
|up to |
sent as a plain letter
Countries served by postal international tracked package:
|up to 1kg||35.00PLN|
|1.1-4kg||52.00PLN - 59.00PLN|
The address should be:
street name: See Address From Note,
postcode: CALIFORNIA 92802,
country: United States
The shipping cost is as for USA/Canada/New Zealand
Parcels within Poland are served by 'Kurier 48' postal service.
|up to 59 grams|
sent as a plain letter
|up to 500 grams||11.00PLN|
Boxes and envelopes are amply sized and your items are well-protected.
Countries we ship to (in alphabetic order):
Europe: Austria, Belgium, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Iceland, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Norway, Poland, Portugal, Slovakia, Slovenia, Spain, Sweden, Switzerland, United Kingdom
American Continents: Brazil, Canada, the USA
ALSO: Hong Kong, Japan, Malaysia, New Zealand, Singapore, South Korea, Thailand, Turkey
1. PAYMENT TYPES ACCEPTED
2. REFUND MEANS
Any refunds will be processed via the same channel original payment has occurred in. In example, PayPal payment would be returned to the buyer's PayPal account, payments by Credit/Debit Card would be returned to the card account.
3. Payment Processing and Order Fulfillment
Order will only be processed after positive payment authorization. Orders are fulfilled within 1-3 business days after cleared payment is received, unless stated otherwise in product description.