If you have any questions feel free to contact us. We will answer the best we can. Use Contact Us form on this site or email at firstname.lastname@example.org
Please be aware that by purchasing this product you are willingly abandoning your right to return the item even if you change your mind because this item is made specifically for your dog, so it's customized to suit your needs. This does not affect your statutory rights. You have only legal right to return a customized item if a fault is found in it. This law covers all countries we sell to. For more details see our Policies.
Customize any of our products with your dog's name stitched to it! This is not the only application of this patch, it can also contain short message like 'DO NOT PET' or show your phone and address just in case your dog gets lost. Remember to leave your dog's name in the 'Product Customization' tab and hit SAVE before adding item to cart
Countries we ship to (in alphabetic order):
Australia, Austria, Belgium, Canada, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Iceland, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal, Slovakia, Slovenia, Spain, Sweden, Switzerland, USA
ALSO: Hong Kong, Japan, Malaysia, New Zealand, Singapore, South Korea, Thailand, Turkey
1. PAYMENT TYPES ACCEPTED
2. REFUND MEANS
Any refunds will be processed via the same channel original payment has occurred in. In example, PayPal payment would be returned to the buyer's PayPal account, payments by Credit/Debit Card would be returned to the card account.
3. PAYMENT PROCESSING and ORDER FULFILLMENT
Order will only be processed after positive payment authorization. Orders are usually fulfilled within 1-3 business days after cleared payment is received, unless stated otherwise in product description.
Business orders are to be agreed upon via email conversation, do not place your order on the website if you'd like to include your VAT on invoice or place a bulk order. Business orders should be paid via bank transfer. PayPal payment request will charged 2% handling fee. Pricing recalculation into Euro from PLN will be rounded to second decimal (digit after comma) and charged 2% conversion fee.