-High quality materials which include PLASTIC ITW Nexus buckles used in most military gear around the world (Nexus Europe) OR METAL AustriAlpin COBRA buckles used in most professional gear that require carrying a lot of weight (like in climbing harness/rigger belts), high quality thread that is tear and rip resistant (Amann from Germany)
-Near-unbreakable collar: tear and wear proof, break and snap proof (unfortunately nothing stands against doggy chewing)
-Handle makes control of your pet easier in tough situations (ex. spotting a cat or any other 'prey', holding close for crossing road etc), handle is sized to fit adult man hand for a firm and secure grip
Please be aware that by altering any detail in this product, like changing size to a custom one, requesting changing of hardware/thread colours, adding an ID ring or a sew-on patch etc. , you are willingly abandoning your right to return the item, even if you change your mind or it does not fit. This does not affect your statutory rights. You have only legal right to return a customized item if a fault is found in it. This law covers all countries we sell to. For more details see our Policies.
Q: How do I know which size fits my dog? Where should I measure the neck?
A:PLEASE TAKE CARE WHEN TAKING MEASUREMENTS. Never order a collar that is just right, if its just on the size border pick the next size up or down, or request adding an inch or two to the size length by adding a note while ordering. You'll need some adjustment up or down if your dogs changes weight or is really furry and the fur has to fit under the collar too.
Always measure around the POINT THE COLLAR USUALLY SITS AT. If your dog is very furry make sure you measure its neck not the volume of hair on it, pull the meter tight around dogs neck and give it enough slack to fit two fingers underneath.
Customize any of our products with your dog's name stitched to it! This is not the only application of this patch, it can also contain short message like 'DO NOT PET' or show your phone and address just in case your dog gets lost. Remember to leave your dog's name in the 'Product Customization' tab and hit SAVE before adding item to cart
Upgrade our collars to suit your needs! Or the needs of your dog as a matter of fact...WARNING! THIS V-RING IS NOT COMPATIBLE WITH SHACKLE CLIP AVAILABLE FOR OUR LEASHES BUT STILL CAN BE USED WITH SNAP HOOKS AND FROG CLIPS
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Delivery times around Christmas are always prolonged - that's something we can't influence. We do not guarantee timely delivery for orders placed from 18 Nov - 15 Jan.
PLEASE mind that GLOBAL EXPRESS service allows parcel weight of only up to 2kg. This means that orders heavier than that will be packed into two separate parcels with two separate tracking numbers.
Countries served by postal tracked Global Express service:
(excl. Czech Republic, Poland, Turkey)
|USA and Canada, |
|up to |
sent as a plain letter
Countries served by postal international tracked package:
|up to 1kg||35.00PLN|
|1.1-4kg||55.00PLN - 59.00PLN|
The address should be:
street name: See Address From Note,
postcode: CALIFORNIA 92802,
country: United States
The shipping cost is as for USA/Canada/New Zealand
Parcels within Poland are served by 'Kurier 48' postal service.
|up to 59 grams|
sent as a plain letter
|up to 500 grams||11.00PLN|
Boxes and envelopes are amply sized and your items are well-protected.
Countries we ship to (in alphabetic order):
Europe: Austria, Belgium, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Iceland, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Norway, Poland, Portugal, Slovakia, Slovenia, Spain, Sweden, Switzerland, United Kingdom
American Continents: Brazil, Canada, the USA
ALSO: Hong Kong, Japan, Malaysia, New Zealand, Singapore, South Korea, Thailand, Turkey
1. PAYMENT TYPES ACCEPTED
2. REFUND MEANS
Any refunds will be processed via the same channel original payment has occurred in. In example, PayPal payment would be returned to the buyer's PayPal account, payments by Credit/Debit Card would be returned to the card account.
3. Payment Processing and Order Fulfillment
Order will only be processed after positive payment authorization. Orders are fulfilled within 1-3 business days after cleared payment is received, unless stated otherwise in product description.