The stitching is neat and very strong because we take pride in quality of our products. The leash is made of webbing is tough enough to survive a tug-of-war with only few creases and a lot of slobber on it, no rips or tears. The handle is padded with upholstery suede for grip comfort, because nobody likes the cheap nylon leashes that bite into our hands when dog pulls.
Please be aware that by altering any detail in this product, like changing size to a custom one, requesting changing of hardware/thread colours, adding an ID ring or a sew-on patch etc. , you are willingly abandoning your right to return the item, even if you change your mind or it does not fit. This does not affect your statutory rights. You have only legal right to return a customized item if a fault is found in it. This law covers all countries we sell to. For more details see our Policies.
Customize any of our products with your dog's name stitched to it! This is not the only application of this patch, it can also contain short message like 'DO NOT PET' or show your phone and address just in case your dog gets lost. Remember to leave your dog's name in the 'Product Customization' tab and hit SAVE before adding item to cart
Delivery times around Christmas are always prolonged - that's something we can't influence. We do not guarantee timely delivery for orders placed from 18 Nov - 15 Jan.
PLEASE mind that GLOBAL EXPRESS service allows parcel weight of only up to 2kg. This means that orders heavier than that will be packed into two separate parcels with two separate tracking numbers.
Countries served by postal tracked Global Express service:
(excl. Czech Republic, Poland, Turkey)
|USA and Canada, |
|up to |
sent as a plain letter
Countries served by postal international tracked package:
|up to 1kg||35.00PLN|
|1.1-4kg||52.00PLN - 59.00PLN|
The address should be:
street name: See Address From Note,
postcode: CA 92802,
country: United States
The shipping cost is as for USA/Canada/New Zealand
Parcels within Poland are served by 'Kurier 48' postal service.
|up to 59 grams|
sent as a plain letter
|up to 500 grams||11.00PLN|
Boxes and envelopes are amply sized and your items are well-protected.
Countries we ship to (in alphabetic order):
Europe: Austria, Belgium, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Iceland, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Norway, Poland, Portugal, Slovakia, Slovenia, Spain, Sweden, Switzerland, United Kingdom
American Continents: Brazil, Canada, the USA
ALSO: Hong Kong, Japan, Malaysia, New Zealand, Singapore, South Korea, Thailand, Turkey
1. PAYMENT TYPES ACCEPTED
2. REFUND MEANS
Any refunds will be processed via the same channel original payment has occurred in. In example, PayPal payment would be returned to the buyer's PayPal account, payments by Credit/Debit Card would be returned to the card account.
3. Payment Processing and Order Fulfillment
Order will only be processed after positive payment authorization. Orders are fulfilled within 1-3 business days after cleared payment is received, unless stated otherwise in product description.